Privacy Policy
Wehome 1688 Sdn. Bhd. (hereinafter referred to as "the Company") adopts the following privacy policy (hereinafter referred to as "the policy"), regarding the handling of private information in the services provided on this website.
Privacy Information
Among privacy information, "personal information" refers to "personal data" as defined in the Personal Data Protection Act 2010 (PDPA), and is information about an identified or identifiable individual, including but not limited to name, address, telephone number, email address, etc. Refers to information that can identify a specific individual through descriptions, etc. Among privacy information, "historical information and characteristic information" refers to information other than the "personal information" defined above, and includes information such as services used, products purchased, pages viewed, history of advertisements, membership information, etc. Refers to the search keyword used, date and time of use, method of use, use environment, postal code, gender, occupation, age, member's IP address, cookie information, location information, individual identification information of the device, etc.
Purpose of Collecting and Using Personal Information
When users register to use our service, we ask them to provide personal information necessary for their business, such as name, address, telephone number, and email address. Additionally, transaction records, including members' personal information, made between users and business partners, etc., and information regarding payments may be transferred to our business partners (including information providers, advertisers, advertising distribution destinations, etc.), hereinafter referred to as "partners." The purposes for which our company collects and uses personal information are as follows:
To enable members to view and modify their own registered information, and view usage status, we collect registered information such as name, address, contact information, payment method, services used, products purchased, etc., for the purpose of displaying information regarding those fees, etc.
To use contact information such as names and addresses when using email addresses to notify and contact members, to send products to members, and to contact members as necessary.
To use information such as name, address, telephone number, etc., to confirm the identity of the member.
To display payment-related information such as product name and quantity purchased, type and period of service used, billed amount, name, address, etc., in order to bill members for payment.
To allow members to input data easily, we may display information registered with our company on the input screen, or provide other services (such as those provided by our affiliates) based on the member's instructions, including for the purpose of transferring to.
To refuse the use of members who violate the terms of use of this service, such as by delaying payment or causing damage to a third party, or who attempt to use the service for fraudulent or improper purposes.
To respond to inquiries from members, we collect information necessary for our company to provide services to members, such as the content of the inquiry and information regarding billing, the status of service usage by members, and contact information.
Purposes incidental to the above purposes of use.
Acquisition and Use of Behavior History and Attribute Information
Our company uses technologies such as cookies and JavaScript, or third-party services, etc., to obtain information about the user's behavior (hereinafter referred to as "behavior history") such as the user's IP address, URLs accessed by the user, content, search keywords, call history (not including call content), etc. Personal information may be obtained when you use the services of a third party (including information sources, providers, advertising distribution destinations, etc., hereinafter referred to as "partners"). The acquired behavior history and attribute information may be used for purposes such as improving the convenience of our services, distributing advertisements, and making use of statistical data. Please note that this behavior history or attribute information does not include any personal information.
If you do not want us to use your behavior history and attribute information to receive targeted ads, you can stop using the Cookies service.
Based on the personal information provided, our company may create statistical data in a format that does not allow identification of specific individuals. The Company may use such statistical data that does not identify individuals without any restrictions, including providing it internally or externally.
Provision of Personal Information to Third Parties
The provision or disclosure of our personal information to third parties is as follows:
As a general rule, we will not provide personal information to third parties without the consent of the individual. We may provide information only after specifying the recipient and content of the information and obtaining the consent of the user. However, in the following cases, personal information may be provided without the consent of the person to the extent that it does not violate laws and regulations:
If the person determines that there is a risk of causing disadvantage to a third party.
When it is necessary to protect human life, body, or property, improve public health, or promote the healthy development of children, and it is difficult to obtain prior consent.
When cooperating with a national agency, local government, or a person entrusted by them to carry out an act based on laws and regulations, and where seeking consent is likely to impede the execution of the act.
When disclosure of personal information is requested by a bar association, consumer center, or an organization with similar authority.
When disclosure or provision is permitted by law.
When entrusting part or all of personal information handling operations to the extent necessary to achieve the purpose of use.
In cases where personal information is provided due to business succession due to merger or other reasons, and it is handled within the scope of the purpose of use prior to the succession.
Disclaimer regarding the provision of personal information to third parties:
If someone other than the user himself/herself discloses identification information (ID, password, etc.)
When personal information is provided by a user and used on an external site operated by a third-party company that is linked from our site.
Disclosure of Personal Information
When a person requests disclosure of personal information, our company will disclose this to the person. However, if disclosure would result in any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect:
When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
In cases where there is a risk of significant hindrance to the proper implementation of our business.
In cases where it would violate other laws and regulations.
Notwithstanding the provisions of the preceding paragraph, as a general rule, information other than personal information such as historical information and characteristic information will not be disclosed.
Correction and Deletion of Personal Information
If the member's personal information held by the Company is incorrect, the member may request the Company to correct or delete the personal information by following the procedures established by the Company. If the Company receives a request from a member in the preceding paragraph and determines that it is necessary to respond to the request, we will correct or delete the personal information and notify the member accordingly.
Suspension of Use of Personal Information, etc.
Our company may suspend the use or delete personal information (hereinafter referred to as "personal information") due to the reason that the personal information is being handled beyond the scope of the purpose of use or because it was obtained by fraudulent means. If requested to do so, we will conduct the necessary investigation, suspend the use of personal information, etc. based on the results, and notify the person accordingly. However, in cases where it would be costly to suspend the use of personal information, etc., or where it is difficult to suspend the use of personal information, and alternative measures necessary to protect the rights and interests of the individual can be taken, we would take these alternative measures.
Changes to Privacy Policy
The contents of this policy may be changed without notifying members. Unless otherwise specified by our company, the revised privacy policy will become effective from the time it is posted on this site.
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